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Big Picture Charity Films

Online Privacy Policy

BIG PICTURE is committed to protecting your privacy

This Online Privacy Policy describes the information we collect from visitors to our website, how we use it and your rights about the information you submit. We may update this policy occasionally to reflect changes in the law or to cover new or changed features. By using our website, you’re agreeing to be bound by this Policy.

Who are we?

Big Picture are a UK based Registered Charity working exclusively to help existing charities and voluntary organisations raise awareness of their causes. A visual presence through film is now a vital way for charities to communicate with both existing and potential supporters and clients. Films can be instantly seen online, taking the viewer to the heart of the project and are a powerful tool to enable a charity to promote and educate others as to what they do.

For more details about our history and background please visit our website:

We value everyone who engages with us by whatever means and we do all that we can to make sure your personal data is kept safe.

We are a UK Registered Charity: Number 1148438

You can contact us by:

our registered address: 100 Ernest Road, Wivenhoe, Essex CO7 9LJ
by phone: 01206 824549

Information we collect from you

We do not obtain any personally identifiable information about you when you simply view our website. We do not collect non-personal data such as IP addresses, details of pages visited and files downloaded by using Google Analytics.

If you provide us with any personal information whilst using our website we may use it to inform you of any services or information that you have requested by using Mailchimp and Virgin Money Giving.

Mailchimp: When you sign up to receive our email newsletters the information you provide is collected by Mailchimp on our behalf and is shared with us but with no one else. You can read more about Mailchimp’s legal and privacy policy on You may opt out of receiving emails at any time.

Virgin Money Giving: When you make a donation to Big Picture Charity Films through the giving link on our website the information you provide is collected by Virgin Money Giving and is shared with us but with no one else. You can read more about Virgin Money Giving’s Fundraiser & Donor Privacy Policy on

The privacy policies of any other websites which you access through links from our website are not controlled by Big Picture Charity Films or subject to our Online Privacy Policy. We are legally required to collect signed Release Forms (designed for the purpose of an individual to grant full permission to have images of their likeness and the sound of their voice to be recorded on audio or video and used at the discretion of Big Picture Charity Films) containing personal data which we do not share with any third party.

How and why we use your information

Big Picture Charity Films will only collect and retain data that is required in connection with the relationship you have with us (for example, donor, supporter, partner organisation, someone with an interest in our work). We will provide you with information that we believe is important, in your interest to know, or that you have permitted us to send to you.

We may use the information you provide to:

tell you about our work, news, provide information on our resources or forthcoming events
ask you for financial and non-financial support, such as volunteering
let you know about other projects or events that may be of interest to you and are consistent with our charitable purposes
review the use which visitors make of our website, to respond to your communications with us or questions, and to protect website security

We will not:

sell or rent your information to third parties
share your information with third parties for marketing purposes
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers (like, but not limited to, the ones mentioned earlier) we disclose only the personal information that is necessary to deliver the service and they in turn are bound by GDPR to keep your information secure and not to use it for their own direct marketing purposes.

We may need to pass on information if required by law or by a regulatory body. For example, a Gift Aid audit by the HMRC, or if asked for details by a law enforcement agency.

We will hold your information only for as long as is necessary and we review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid).

Your choices

It is important to us that the information we hold is accurate, up to date, and that we are using it in the way that you expect. We fully recognise your right to have your data removed once we no longer have a lawful basis to keep it. You can change your preferences about what you receive from us at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office at

Please contact us if you would like to:

review the information about you that we hold (to ensure the confidentiality of everyone’s data, in some circumstances we may need proof of identity before we can release this information)
update your information, for example your email or postal address
ask us to delete all of the information about you that we hold

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